Refund policy

Due to the custom nature of our products, we do not accept returns or offer refunds unless the error is on our end (e.g. incorrect size, design, or misprint). To safeguard against potential risks, all orders are subject to proofing requirements, are meticulously detailed, and provide sample models prior to shipping. 

Additional requirements:

  • Customers must notify us of any issues within 72 hours of receiving the order.
  • Approved refund or reprint requests are handled on a case-by-case basis.

Contact us:

You can always contact us for any question at sales@apparelallstarsassoc.com.